At Rexxica, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy outlines our shipping methods, timelines, and related information.
- Shipping Locations
We currently ship orders across India.
International shipping may be introduced in the future and will be clearly mentioned on the website if applicable.
- Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and shipping notification once your order is dispatched.
- Shipping Time & Delivery Estimates
Estimated delivery times after dispatch:
Metro Cities: 3–5 business days
Non-Metro / Tier 2 & 3 Cities: 5–7 business days
Remote Areas: 7–10 business days
Delivery timelines may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
- Shipping Charges
Shipping charges (if applicable) are calculated at checkout and clearly displayed before payment.
Free shipping offers, if available, will be mentioned on the product or checkout page.
- Cash on Delivery (COD)
Cash on Delivery (COD) may be available on select pin codes and products.
An additional COD fee may apply and will be shown at checkout.
Rexxica reserves the right to limit or disable COD for certain orders.
- Order Tracking
Once your order is shipped, a tracking link will be shared via email or SMS.
You can track your shipment using the provided tracking number on the courier partner’s website.
- Delivery Attempts
Our courier partners will make up to two delivery attempts.
If delivery fails due to incorrect address or unavailability, the order may be returned to us.
Re-shipping charges may apply for re-dispatch.
- Damaged or Missing Packages
If your package arrives damaged, please contact us within 24 hours of delivery with photos or videos.
If an item is missing, report it within 48 hours of delivery.
Claims reported after this period may not be accepted.
- Incorrect Address
Please ensure that your shipping address and contact details are accurate.
Rexxica is not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.
- Force Majeure
Rexxica shall not be held liable for delays or failure in delivery due to events beyond our control, including natural disasters, strikes, lockdowns, or government regulations.
- Changes to This Policy
Rexxica reserves the right to update or modify this Shipping Policy at any time without prior notice. Updates will be effective upon posting on the website.
- Contact Us
For shipping-related queries, please contact:
Email: jsfashionindiajpr@gmail.com
