At Rexxica, your trust matters. That’s why every order placed on rexxica.com is covered under our 100% Purchase Protection, ensuring a safe, secure, and worry-free shopping experience.
What Our 100% Purchase Protection Covers
We guarantee protection for purchases in the following cases:
✅ Damaged Products
If your product arrives damaged or broken, we will provide a free replacement or full refund, as per your preference.
✅ Defective or Malfunctioning Products
If you receive a defective product, we will arrange a replacement or refund after verification.
✅ Wrong Product Delivered
If you receive an item different from what you ordered, we will ensure a correct replacement or full refund at no extra cost.
✅ Missing Items
If any item is missing from your order, we will reship the missing item or issue a refund.
What Is Not Covered
Our Purchase Protection does not apply in the following cases:
Damage caused after delivery due to misuse or negligence
Normal wear and tear
Products marked as Non-Returnable or Final Sale
Incorrect orders placed by the customer
Issues reported after the specified claim period
How to Claim Purchase Protection
Email us at jsfashionindiajpr@gmail.com
Share your Order ID, issue details, and photos/videos (if applicable)
Raise the request within 2 Days of delivery
Our support team will review your claim and respond within 2–3 business days.
Resolution Timeline
Approved cases are resolved within 7–10 business days
Refunds are processed to the original payment method
Replacements are shipped at no additional cost
Secure Payments
All transactions on Rexxica are protected with:
SSL encryption
Trusted and secure payment gateways
PCI-compliant payment processing
Your financial information is never stored on our servers.
Fair Usage Policy
Rexxica reserves the right to limit or refuse Purchase Protection benefits in cases of:
Repeated misuse or fraudulent claims
Suspicious account activity
Policy abuse
Policy Updates
We may update this Purchase Protection policy from time to time. Changes will be effective immediately upon being posted on the website.
Contact Us
For any concerns related to Purchase Protection, reach out to us:
Email: jsfashionindiajpr@gmail.com
